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Privacy Policy

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Last updated: November 2025

At By Courtney Studio, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or interact with our social media channels.
 

1. Who We Are

By Courtney Studio (“we”, “our”, “us”) provides professional beauty services, including brow, lash, and other beauty treatments. We are committed to safeguarding your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or your data, please contact us.

 

2. Information We Collect

We may collect and process the following types of information:

  • Personal details — such as your name, email address, phone number, and social media handle.

  • Booking information — appointment dates, services booked, and payment details (handled securely via our booking platform, e.g., Booksy or Stan Store).

  • Communication history — messages or emails exchanged between you and By Courtney Studio.

  • Marketing preferences — your consent to receive updates, offers, or newsletters.

  • Website usage data — collected via cookies to help us improve your browsing experience.

     

3. How We Use Your Information

Your data is used to:

  • Process and confirm your appointments or orders.

  • Communicate with you regarding bookings, rescheduling, or cancellations.

  • Provide customer support and respond to enquiries.

  • Send updates, offers, or promotions (only if you’ve opted in).

  • Improve our website and services through analytics and feedback.

We will never sell or share your personal data with third parties for marketing purposes.

 

4. How We Store and Protect Your Data

Your data is stored securely and only accessed by authorised personnel.
We use secure systems (such as Booksy, payment processors, and encrypted communication platforms) to protect your personal information from loss, misuse, or unauthorised access.

 

5. Sharing Your Information

We may share data only with:

  • Service providers (e.g., Booksy, Stan Store, or email marketing tools) to process bookings and communications.

  • Legal or regulatory authorities if required by law.

Each third-party provider we use has its own GDPR-compliant privacy policy and is committed to protecting your data.


6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Withdraw consent for marketing communications at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise these rights, please contact us.


7. Cookies

Our website may use cookies to improve functionality and user experience. You can choose to disable cookies through your browser settings, though some features may not work as intended.


8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please get in touch: bycourtneystudio@gmail.com
 

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